Trust

Trust is an extension of the Duty Support system and allows one to challenge Lv. 71+ dungeons from main scenario quests with a party of allied NPC avatars and level them up. Introduced in Shadowbringers (patch 5.0), Trust originally included the functions of Duty Support, but it became a separate system that only includes Avatar functionality in patch 6.1, when Duty Support in its current name was introduced.

Similar to Duty Support, parties must be composed of 1 tank, 1 healer, and 2 DPS. This feature cannot be used while in a party with other players, limited jobs are not allowed, and Level Sync cannot be disabled. The player must also meet the average item level requirement for the duty to register.

The Trust System unlocks on completion of the main scenario quest Shadowbringers.

Using the Trust System

The Trust system functions similarly to Duty Support, save that the NPCs are not limited by their availability during the main scenario, instead being restricted based on their level. The Trust system is only available for dungeons from Shadowbringers onward. (Prior to patch 6.1, the current Trust system was known as "avatar mode" in the trust menu.)

Trust avatars made available in Shadowbringers start at level 71, and avatars made available in Endwalker start at level 81, and accumulate experience from completing Trust mode runs according to the following table. (Note that, as of patch 6.0, avatars level directly from 79 to 81, skipping level 80 entirely.)

Upon reaching levels 80 and 90 with a Trust avatar, the player is given an additional glamour option for that character. At level 80 this glamour is a previous iconic appearance. At level 90, this glamour is of their cold weather outfit seen during the Endwalker MSQ.

NPC Avatars

Ally	Role	Class/Job	Starting Level	Level Cap	Shadowbringers	Endwalker
Alphinaud	Healer	Academician	71	80	✓
		Sage	71	90		✓
Alisaie	Magical Ranged DPS	Red Mage	71	90	✓	✓
Thancred	Tank	Gunbreaker	71	90	✓	✓
Urianger	Healer	Astrologian	71	90	✓	✓
Y'shtola	Magical Ranged DPS	Sorceress	71	90	✓	✓
Ryne	Melee DPS	Oracle of Light	71	80	✓
G'raha Tia	Any	All-Rounder	80	90	✓*	✓
Estinien	Melee DPS	Dragoon	81	90		✓
Zero	Melee DPS	Memoriate	90	90		✓**

* Unlocked by completing Reflections in Crystal.
** Unlocked by completing King of the Mountain. Available in  Lapis Manalis,  The Aetherfont, and  The Lunar Subterrane only. Glamour unavailable.

Compatible Duties

Duty	Level	NPCs Available in Trust Mode	Experience in Trust Mode	Overleveled Experience (> Lv. 81 ShB / > Lv.91 EW)
Holminster Switch	71	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	3,091,000	1,236,400
Dohn Mheg	73	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	3,442,000	1,376,800
The Qitana Ravel	75	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	4,021,000	1,608,400
Malikah's Well	77	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	4,757,000	1,902,800
Mt. Gulg	79	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	5,439,000	2,175,600
Amaurot	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	2,208,400
The Grand Cosmos	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	2,254,000
Anamnesis Anyder	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	2,293,200
The Heroes' Gauntlet	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	2,331,200
Matoya's Relict	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	2,365,600
Paglth'an	80	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne, G'raha Tia	2,404,400
The Tower of Zot	81	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	6,566,000	2,655,600
The Tower of Babil	83	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	7,590,500	3,032,800
Vanaspati	85	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	8,814,000	3,509,200
Ktisis Hyperboreia	87	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	9,967,000	3,915,600
The Aitiascope	89	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	10,795,000	4,024,800
The Dead Ends	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	4,278,400
Alzadaal's Legacy	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	4,532,900
The Fell Court of Troia	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia	4,787,300
Lapis Manalis	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Zero	5,0141,000
The Aetherfont	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Zero	5,294,500
The Lunar Subterrane	90	Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia, Zero	5,548,700

Achievements

The following achievements are associated with the Trust system:

Name	Points	Task	Reward	Patch
Bound by Faith	20	Achieve trust level 80 with the avatars for Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, and Ryne.	Trusted Friend	5.0
Bound by Hope	20	Achieve trust level 90 with the avatars for Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, G'raha Tia, and Estinien.	The Seventh Dawn	6.0

Official Description

In Shadowbringers, players will have the opportunity to challenge dungeons with a party of trusted non-player characters, including various Scions of the Seventh Dawn—though the traditional party matching systems will of course remain intact.

History

Prior to patch 6.1, Trust also included "scenario mode", which was replaced with Duty Support.