Trust System

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Npc trust system1.jpg

The Trust System is a feature introduced in Shadowbringers (5.0). This system allows you to challenge dungeons from main scenario quests with a party of allied NPCs.

Parties must be composed of 1 tank, 1 healer, and 2 DPS. This feature cannot be used while in a party with other players.

Using the Trust System

Scenario mode

Trust system1.png

After reaching the quest objective to clear a dungeon in the main scenario, several allied NPCs will be standing near the dungeon's entrance. Speak with them, and you will have the option to add them to your party and enter the dungeon.

Upon re-leveling all Trust avatars to 80, Scenario mode will be unlocked for free usage, allowing you to re-enter any dungeon as though it was your first time.

Avatar mode

Trust system2.png

The Trust system can be used to enter dungeons you have already completed. First, select Trust under Duty in the main menu. In the window that appears, select the dungeon you wish to enter and the NPCs to accompany you. Unlike scenario mode, any NPC can be brought into any dungeon regardless of their availability during the main scenario.

Prior to completing the Main Scenario Quest "Shadowbringers", Trust avatars will always be the minimum level to enter the dungeon. Afterward, they will revert to level 71 and begin accumulating experience according to the following table.

Once a Trust has reached level 80, the player is given the option of glamouring the character into one of their past appearances.

Duty Level Trusts Available in Scenario Mode Experience in Avatar Mode Overleveled Experience
Holminster Switch 71 Alphinaud, Alisaie, Crystal Exarch, Lyna 3,091,000 1,236,400
Dohn Mheg 73 Alphinaud, Alisaie, Thancred, Urianger, Minfilia 3,442,000 1,376,800
The Qitana Ravel 75 Thancred, Urianger, Y'shtola, Minfilia 4,021,000 1,608,400
Malikah's Well 77 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne 4,757,000 1,902,800
Mt. Gulg 79 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne 5,439,000 2,175,600
Amaurot 80 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne 2,208,400
The Grand Cosmos 80 Alphinaud, Alisaie, Y'shtola, Crystal Exarch 2,254,000
Anamnesis Anyder 80 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne 2,293,200
The Heroes' Gauntlet 80 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Ryne 2,331,200
Matoya's Relict 80 Alphinaud, Alisaie, Y'shtola, G'raha Tia 2,365,600
Paglth'an 80 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, G'raha Tia 2,404,400
The Tower of Zot 81 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia 2,655,600
The Tower of Babil 83 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia 3,032,800
Vanaspati 85 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia 3,509,200
Ktisis Hyperboreia 87 Three spoiler NPCs 3,915,600
The Aitiascope 89 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia 4,024,800
The Mothercrystal 89 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia N/A
The Dead Ends 90 Alphinaud, Alisaie, Thancred, Urianger, Y'shtola, Estinien, G'raha Tia 0

Allied NPCs

Ally Role Class/Job Notes
Alphinaud Healer Academician Scholar, but uses a unique Moonstone Carbuncle instead of a Fairy
The Carbuncle deals damage instead of healing and occasionally provides a Damage Up buff to allies
Prioritizes healing Alisaie over the player if she's in the party
Sage Requires Endwalker expansion
Alisaie Ranged Magical DPS Red Mage Uses Limit Break against bosses as soon as it becomes available
Uses Vercure to heal if the entire party's HP drops too low
Thancred Tank Gunbreaker Cannot use cartridge-based abilities unless Ryne is also in the party
Urianger Healer Astrologian Is able to cast Death in addition to normal abilities
Y'shtola Ranged Magical DPS Sorceress Black Mage, but can cast Water, Aero, and Stone in addition to normal abilities
Minfilia Melee Physical DPS Oracle of Light Rogue, but can cast Banish in addition to normal abilities
Never uses Limit Break if the player is a DPS role
Ryne
Crystal Exarch Any All-Rounder Can be a Paladin, Black Mage, or White Mage depending on the role needed
Not available in Avatar mode until completing "Reflections in Crystal" and joins at level 80
G'raha Tia
Lyna Ranged Physical DPS Guard Captain Dancer, but does not use Closed Position
Not available in Avatar mode
Estinien Melee Physical DPS Dragoon Requires Endwalker expansion
Cannot be brought into Shadowbringers dungeons in Avatar Mode


Scenario Mode Availability
Ally Holminster Switch Dohn Mheg Qitana Ravel Malikah's Well Mt. Gulg Amaurot The Grand Cosmos Anamnesis Anyder The Heroes' Gauntlet Matoya's Relict Paglth'an
Alphinaud
Alisaie
Thancred
Urianger
Y'shtola
Minfilia / Ryne
Crystal Exarch
Lyna
Estinien Not available in Shadowbringers

Official Description

In Shadowbringers, players will have the opportunity to challenge dungeons with a party of trusted non-player characters, including various Scions of the Seventh Dawn—though the traditional party matching systems will of course remain intact.